If you need somebody to help you with your PC, you can invite that person using the Remote Assistance service.
Control over your PC will be taken by an invited person and he can sort out majority of software related problems on-line, without physically visiting your computer.
To send a Remote Assistance invitation:
- From Start menu click Help and Support.
- In the Help And Support Center, under Ask For Assistance, select Invite A Friend To Connect To Your Computer With Remote Assistance, and then select Invite Someone To Help You.
- You have to select a method you want to use inviting your friend. You can send the invitation by using Windows Messenger (Live Messenger) or by email. If you prefer to send an email and you don’t use Outlook Express you can click on Save invitation as a file (Advanced) and send it as an attachment to your friend.
- Next enter the requested information, including your name, a message, when the invitation should expire, and a password to be used to establish the connection.
- Once your friend is connected you must accept the Take Control request.
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